Refund Policy
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
A legal disclaimer
Refund Policy
If you are not satisfied with our service, you can request a refund within 7 days of your first payment. Please contact our support team to initiate the refund process.
Cancellation Policy
You can cancel your subscription at any time by contacting our support team. If you cancel before the end of the subscription period, you will not receive a refund for any remaining portion of the subscription period.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.